ZTL Fine With a Rental Car: Timeline, Fees and Appeals
By Josep Mampel Marques, updated
If you drove a rental car into an active ZTL without authorisation, the camera fine goes first to the rental company, which gives your details to the police and usually charges your card an administration fee; the fine itself can reach you by post many months later, even more than a year. This page explains each step with its legal deadline and source. It is general information, not legal advice: for your own case, talk to a lawyer in Italy or a consumer association.
The timeline, step by step
- The camera records your plate. The Comune checks it against the list of authorised plates (residents, permits, plates registered by hotels). If yours is not there, a report is drawn up without stopping you.
- Notice to the owner: up to 90 days. The owner of a rental car is the rental company. Article 201 of the Italian Highway Code (Codice della Strada) gives the authority 90 days from identification to notify an owner resident in Italy.
- The rental company names the driver: 60 days. According to the German European Consumer Centre (EVZ), the company has 60 days to send the driver's details to the municipal police.
- Notice to a driver abroad: 360 days. For a driver resident outside Italy, article 201 allows 360 days. With a rental car, SicurAUTO explains that this period starts after the two steps above. EVZ adds them up (90 + 60 days, then 360) and says that in extreme cases a fine can take up to a year and a half to arrive.
- Who sends it. According to EVZ, the letter often comes from a private collection agency acting for the Italian police. Such agencies have no enforcement powers of their own, and arguing with them is not an appeal.
Italy's Constitutional Court upheld the 360 day period for residents abroad in 2000 (ordinance 149/2000), so a late letter is not invalid just for being late. Before paying a third party, check the reference number with the Comune that issued the fine (our suggestion, not a legal rule).
How much is the fine?
- The rule: driving in a ZTL without authorisation breaks article 7, paragraph 14, of the Highway Code. The range most often cited is 83 to 332 EUR (Autosupermarket); other sources give 80 to 335 EUR because they have not updated the figures. We have not read the current update decree, so treat the range as approximate.
- Plus costs: notification and procedure costs are added, about 14 EUR in Rome according to autovia.it. Costs for a notice sent abroad may be higher.
- 30% reduction: paying within 5 days of receiving the notice reduces the fine by 30%, according to autovia.it and Autosupermarket. The 5 days run from when you receive the letter, not from your trip.
- Milan's Area C is a daily charge, not a fine for entering. You are fined only if you do not pay it in time: see Milan Area C.
One fine per day per ZTL since December 2024
Law 177/2024 added paragraph 2-bis to article 198 of the Highway Code, in force since 14 December 2024: several violations of the same rule in the same ZTL or pedestrian area, recorded by remote devices, are fined once per calendar day. Before the reform, Italy's Court of Cassation held that every entry was a separate fine. Two limits matter: it applies to the same ZTL (Rome's Centro Storico and Trastevere are different ZTLs), and to the calendar day, not 24 hours. Some English and German guides still say every entry is fined; that is out of date.
The rental company's administration fee
- Hertz says in its guide to driving in Italy that, on top of the fine, it charges a "reasonable administration fee" for passing your details to the authority.
- EVZ says rental companies charge up to 50 EUR per fine. Because the fee is per fine, several fines are likely to mean several fees; check how your contract words it.
- Per company figures on travel blogs have no source, so we do not repeat them. Your contract states the fee.
- In May 2024, according to QualityTravel, Italy's competition authority (AGCM) found that the flat fees charged per fine by Avis, Hertz, Centauro, Green Motion, Noleggiare and Drivalia were unfair contract terms, because the companies only need to pass the driver's details to the authority, and ordered them to remove the clause. EVZ suggests that a card chargeback can be attempted. Whether that works in your case depends on your contract, your card issuer and later court decisions.
Appealing: how it works
There are two routes in Italy. You choose one, not both.
- To the Prefetto (the state's local representative): within 60 days of notification, free, in writing, with no hearing. If it is rejected, the amount increases; EVZ says it doubles.
- To the Giudice di Pace (justice of the peace): EVZ mentions a 38 EUR court fee and an in-person hearing, possibly with an Italian lawyer. Secondary sources give 30 days from notification under article 204-bis, and some say 60 days for residents abroad. We have not verified this in the legal text, and the sources conflict, so check the deadline with a lawyer before relying on it.
The forms are in Italian. Grounds that are commonly raised include a notice sent after the deadlines above, a plate the hotel registered that was not on the list, a camera gate not authorised by the Ministry of Infrastructure (which publishes the list of authorised gates), or a panel that showed "ZTL non attiva" at the time. Whether any of them applies to you is a legal question. A lawyer in Italy, or a consumer association, can tell you; residents of the EU, Iceland and Norway can also ask their European Consumer Centre.
If you do not pay
Within the EU, a fine can be enforced in your country of residence; in Germany, for example, only the Federal Office of Justice can enforce foreign administrative fines, according to EVZ. For drivers living in the United States, the United Kingdom, Canada or Australia, we have not found an official source on enforcement, so we make no claim either way. Two things are certain: the rental company will already have charged its fee to your card, and the fine stays on record in Italy. To see how the payment itself works, read how to pay a ZTL fine from abroad.
How to avoid the next one
Check your hotel, rental office and parking on the map (Florence, Rome, Bologna, Lucca), have a hotel inside a ZTL register your plate, and learn the ZTL sign and the "ZTL attiva" panel.
Sources
- SicurAUTO, art. 201 Codice della Strada (notification deadlines): https://www.sicurauto.it/guide-utili/codice-della-strada/art-201-notificazione-delle-violazioni/
- SicurAUTO, notification of fines for cars rented abroad: https://www.sicurauto.it/news/codice-della-strada/notifica-multa-auto-presa-allestero-come-avviene-e-con-quali-tempi/
- European Consumer Centre Germany (EVZ), Limited traffic zone in Italy: https://www.evz.de/en/travelling-motor-vehicles/motor-vehicles/limited-traffic-zone-in-italy.html
- Corte Costituzionale, ordinance 149/2000: https://www.cortecostituzionale.it/scheda-pronuncia/2000/149
- Autosupermarket, multa ZTL: https://autosupermarket.it/magazine/normative-auto/multa-ztl
- SicurAUTO, multa zona traffico limitato, quanto costa: https://www.sicurauto.it/news/multa-zona-traffico-limitato-quanto-costa/
- autovia.it, ZTL Roma (costs and 30% reduction): https://www.autovia.it/ztl-roma-guida-completa/
- Brocardi, art. 198 Codice della Strada: https://brocardi.it/codice-della-strada/titolo-vi/capo-i/sezione-i/art198.html
- SicurAUTO, multe ZTL and the 2025 Highway Code: https://www.sicurauto.it/news/codice-della-strada/multe-ztl-il-codice-della-strada-2025-limita-le-sanzioni-ecco-come/
- Studio Cataldi, Cassazione on repeated entries (before the reform): https://www.studiocataldi.it/articoli/17152-cassazione-vanno-pagate-tutte-le-contravvenzioni-per-ingressi-in-ztl-ripetuti-nello-stesso-giorno.asp
- Hertz, your guide to driving in Italy: https://www.hertz.co.uk/p/hertz-together/your-guide-to-driving-in-italy
- QualityTravel, AGCM fines Avis, Hertz, Centauro, Green Motion, Noleggiare and Drivalia (9 May 2024): https://www.qualitytravel.it/sanzioni-di-oltre-18-milioni-ad-avis-hertz-centauro-green-motion-noleggiare-e-drivalia/143601
- Ministero delle Infrastrutture e dei Trasporti, list of authorised ZTL gates (27 January 2026): https://mit.gov.it/nfsmitgov/files/media/normativa/2026-01/elencovarchi_27_01_2026.pdf
Checked on 9 November 2026. This page is information, not legal advice.